Returns and Exchanges
As a small batch artisan maker, our goal is for you to be 100% satisfied with your purchase as quality is a high priority. If you have any concerns or questions about the craftsmanship of your piece, we ask that you contact us within 10 business days of receiving your piece.
We ask that in the case of ring purchases that you know your ring size before purchasing, most jewellers will do this service for free and have multiple widths of band sets for measurement purposes. Please remember that ring sizes decrease as the ring band widens and take this into account, if you require ring band width for an accurate fit we are happy to provide this information. While we do our best to provide the most accurate of information for you to make your purchase, due to slight differences between jeweller to jeweller ring sizers and mandrels we cannot be held accountable should your ring not fit the intended finger. We unfortunately do not resize rings as this can damage the stone during removal.